Last Updated: August 13, 2023

At LivingZombies.com, we are dedicated to ensuring your satisfaction with our products and services. Before making a purchase, we kindly ask that you review our refund and returns policy outlined below:

Refund Policy:

Damaged Items: If you receive an item that is damaged, please reach out to our customer support team at orders@LivingZombies.com within 3 days of receiving the product. To expedite the process, kindly provide detailed information about the damage along with clear photos of both the damaged item and its packaging. After an assessment, we will arrange for a replacement or a refund, depending on your preference.

Electronic Downloads: Please be aware that we do not offer refunds or returns for electronic downloads, which include e-books, digital music, digital images, software, and other downloadable products.

Stripe and PayPal Policies: For purchases made through Stripe or PayPal, their respective refund and dispute resolution policies will take precedence over our refund policy. For more details, refer to their terms and conditions.

Returns Policy:

We regret to inform you that we do not accept returns for any items purchased from LivingZombies.com, except in the case of damaged items as mentioned above.

Contact Us:

Should you have any inquiries or concerns regarding our refund and returns policy, please don’t hesitate to contact our dedicated customer support team at orders@LivingZombies.com. We are committed to assisting you and resolving any issues that may arise.

Thank you for selecting LivingZombies.com for your online shopping experience.